Growing my business to the next level. I wanted to step out of my comfort zone. Challenge my self and my creative juices with new and interesting clients. Merci brings a perfect combination to the table. She’s incredibly smart. Her feet are planted firmly on the ground. Her feedback is never canned. She’s practical, inquisitive and matter-of-fact whether dealing with issues that arise from the outside-in or from the inside-out. Her ability to integrate ‘real world’ problem solving with the language of the heart and spirit are her greatest asset. I trust her.
~ Peter M., Owner, Media Consultant
I lived in a small town where everyone knew everyone, and I tutored kids. It was easy: I had a good reputation, was known at the local school, as a “local girl.” I then got a job with the State, and moved to Albany. I longed to be tutoring again, but didn’t know anyone in Albany, had no family connections here for introductions, and was feeling like it was hopeless to even get a start at it. Then I met Merci!
When we met, my goal was to “start tutoring again.” I was in no particular rush, after all, I had a job. Merci, with respect for this timing sense, still coached me through launching a successful tutoring business in about 6 weeks by helping me allocate my time resources to it, defining the customer, producing marketing materials and reaching the customer. It was an exciting time as I saw a dream become a reality. My business exists, and my phone rings! I have conferred with her on some of my difficult clients – as I try to coach someone through math the way she has coached me through obstacles.
With Merci as a coach, this vision will materialize much sooner rather than later.
~ Christina B. Connecticut
Sometimes the best coach for employees is someone who is not tied into the internal politics of an organization. That is what Merci provided for us. She proved to be an excellent sounding board, confidant and mentor for one of our senior staff members who was having some difficulty assimilating into our corporate culture. The end result of this pairing is a manager who listens better to their employees, appreciates the work of others and communicates clearly and effectively with staff at all levels of the organization.
Merci is patient, sympathetic and honest to a fault. Her greatest strength is her ability to use humor as a vehicle to deliver difficult messages….somehow it always seems to sound better when it comes from her. She is not afraid to challenge people and force them to come out of their comfort zone, even when they are resisting at every turn.
~ Kelli Schreivogl, Director of Human Resources
Capital District Transit Authority
My company was going through a growth stage and I needed support from a team of coaches to deal with my new clients. I wanted coaches who were reliable, experienced and inspiring. I believe that to be my best I need to surround myself with the best people and Merci Miglino is exactly that.
Merci had been my teacher at the International Coach Academy and I was impressed with her ease, professionalism and ability to keep things fun and light. I am honoured to have been working with Merci for 4 years now and consistently get compliments from our clients on how “brilliant,” “insightful” and “understanding” she is. I would recommend her services to anyone wanting a professional, experienced and inspiring coach who has a genuine focus on partnering with her clients to unlock their inner potential.
~ Kate Wan, Director
Trade Secrets Business Consultants
“Unlocking Your Potential”
My “Merci experience” allowed me to take a step back and look at my managing skills, along with the expected outcomes, from another perspective. Our back-and-forth allowed me to quickly identify existing and potential problems that needed to be addressed within the staff. Her encouragement to take a strategic approach to rectifying these issues offered me the time to properly handle what could have become negative situations with just the wrong word, look or syllable. She was able to help re-frame insufficient results or insubordination from staff members into positive coaching moments.
The experience was definitely a positive one that allowed me to further enhance the skills I am using along with growth in areas outside my core duties. Merci is sharp, caring, tough and will challenge YOU to find the answers.
~ Capital Region Marketing Executive